Customer Service Representative

Customer Service Representative - Spain 🇪🇸

Join our dynamic team at Brooks, where we believe movement is the key to feeling alive! We are seeking a passionate Customer Service Representative in Barcelona, Spain, to enhance our customer experience and support our retailers with excellence.

About Us:
At Brooks, we're fueled by a culture of excitement, collaboration, creativity, and innovation. Our core values include:

• Runner First: We prioritize the runner's needs.
• Word is Bond: We honor our commitments.
• Champion Heart: We give our all in every task.
• There is no “I” in Run: We embrace generosity and teamwork.
• Keep Moving: We celebrate daily movement!

Your Role:
As a key player in our Customer Service team, you will embody our motto "Let’s Run There" by providing best-in-class service to our customers. Your responsibilities will include:

• Accurately processing and tracking customer orders and ensuring timely communication.
• Responding promptly to customer inquiries and building strong relationships with retailers.
• Proactively handling shipping requirements, large order cancellations, and inventory information.
• Managing customer databases and resolving invoicing issues, ensuring seamless communication.

Qualifications:

• High school diploma required; 3+ years of relevant experience.
• Proficient in EDI, ERP, and computer skills (Word, Excel, Outlook).
• Fluent in Spanish and strong English skills.
• Excellent communication, attention to detail, and problem-solving abilities.
• Commitment to our corporate values and a spirit of innovation.

If you share our love for movement and want to make a difference, we invite you to apply and become a part of our mission!

🌟 APPLY FOR THIS JOB 🌟

Discover more about Brooks Running at our Home Page.