General Manager
Detroit, MI, USA
General Manager - Fixins Soul Kitchen | Detroit, MI π
Join the vibrant team at Fixins Soul Kitchen, where we are redefining the American soul food experience! Our full-service restaurants blend traditional soul food with exceptional service in energetic dining atmospheres. Founded by former NBA All-Star Kevin Johnson, we are expanding rapidly and seeking passionate individuals at all levels to help us become the largest Black-owned restaurant group in the nation. π
Position Summary:
As the General Manager, you will report directly to the Director of Operations and lead the restaurant to ensure Operational Excellence. Your key responsibilities will include driving sales growth, enhancing food quality, and managing facilities while fostering a dynamic team environment.
Essential Job Functions:
- Master and enforce all policies, procedures, standards, and training programs. π
- Set and achieve financial objectives through strategic forecasting, budgeting, and cost controls.
- Boost year-over-year sales through local promotions and ensure guest satisfaction. π₯³
- Manage staffing levels based on sales volumes, focusing on selection, onboarding, and retention.
- Guarantee exceptional service where every guest feels welcomed and valued. π€
- Maintain food quality by ensuring adherence to recipes, portioning, and serving standards.
- Train and develop a motivated team, achieving company objectives in sales, service, and cleanliness.
- Implement cash handling and reconciliation procedures to control receipts. π°
- Engage in hands-on roles as needed to meet guest service standards.
- Prepare regular reports and necessary paperwork efficiently.
- Monitor equipment conditions and oversee product deliveries in compliance with company policies.
- Schedule labor in alignment with business activities and budgetary objectives.
- Adhere to all relevant health, safety, and labor regulations to ensure a safe environment. βοΈ
Qualifications:
- Several years of experience as a restaurant general manager or in a similar role.
- Strong business math skills for effective cost analysis.
- Exceptional problem-solving, decision-making, and adaptability skills.
- Proficient in Microsoft Office and other business software.
- Outstanding communication skills, both written and oral.
- Proven ability to manage a large staff in a fast-paced environment.
Ready to lead with passion and excellence? Apply now! β¨
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