Digital Turbine

IT Administrator

Austin, TX, USA

Compensation: $ 60000 - $ 90000

IT Administrator 🌐
Location: Austin, TX | Type: Full-Time | Work Environment: Hybrid

Join our dynamic team at Digital Turbine, where we enhance mobile advertising experiences for users, app publishers, and advertisers! We are looking for a highly motivated and experienced IT Administrator who will play a crucial role in supporting our Executive Leadership and global staff from our Austin, TX office.

Key Responsibilities:

  • Collaborate with a worldwide IT team to support both internal and external customers.
  • Provide top-notch in-person and remote assistance to all employees, including Executive and Senior Leadership.
  • Manage incoming technical support requests through our IT help desk ticketing system.
  • Oversee and maintain the office's IT infrastructure, including end-user devices and applications.
  • Ensure functionality of computer equipment and peripherals through setup, maintenance, and repair.
  • Develop and distribute technical instructional documentation.
  • Maintain cleanliness and organization in IT offices, server rooms, and storage areas.
  • Work with departments such as Engineering, DevOps, Security, and more on various projects.
  • Manage mobile device management (MDM) infrastructure using JAMF and Intune.
  • Handle office firewalls (e.g., UniFi, Fortinet), VPN gateways, and WiFi infrastructure.
  • Support our communication and productivity tools like Google Apps, Slack, and Zoom.
  • Assist in onboarding and offboarding employees, including new hire orientations and asset management.
  • Provide IT support for both local and global events, with occasional travel to other offices as needed.

Qualifications:

  • Bachelor's degree and a minimum of 2 years of related experience, or an advanced degree without experience, or equivalent work experience.
  • Proficient in Windows, Mac, and Linux environments.
  • Experience with Identity Provider platforms (like Okta) and SaaS applications (such as Google Workspace).
  • Familiarity with centrally managed client security technologies (like Crowdstrike) and MDM solutions.
  • Strong customer orientation and exceptional communication skills.
  • Detail-oriented and organized with excellent time management.
  • Proven experience in supporting executive staff in person and remotely.

About Digital Turbine:
Digital Turbine (NASDAQ: APPS) empowers superior mobile consumer experiences for top telcos, advertisers, and publishers worldwide. With a global presence, we simplify awareness, acquisition, and monetization in the mobile ecosystem.

🏆Recognized as one of the best places to work, we value diversity and inclusion. All backgrounds are welcome as we strive to empower a collaborative, innovative, and inclusive environment.

Apply today and be a part of our mission! 📩