Senior Business Analyst
Singapore, United States
Senior Business Analyst 🌟
Location: Singapore
Department: Customer Success
Posted Date: 3/31/2025
Join AvePoint's Customer Success Division!
AvePoint is on the lookout for a dynamic Senior Business Analyst with a strong background in enterprise software solutions. This is your chance to be part of a team committed to optimizing SaaS operations, ensuring secure collaboration, and driving digital transformation across diverse industries.
Key Responsibilities:
- Analyze business processes and automated systems; create As-Is and To-Be documentation.
- Elicit and document software development requirements, including Functional Requirements Documents and Use Cases.
- Serve as a bridge between technical and non-technical teams, translating complex information into understandable terms.
- Establish proactive communication with stakeholders to understand and analyze information needs.
- Collaborate with developers and subject matter experts to shape technical vision and assess usability vs. performance trade-offs.
- Support project management with planning, delivery scope, schedule, and overall project execution.
What You Bring:
- Relevant background in Computer Science or Engineering.
- Experience in analyzing and documenting complex business processes and software requirements.
- Proficiency in requirements gathering and creating As-Is and To-Be documentation.
- Strong analytical and project management skills with a knack for interpreting customer needs.
- Excellent communication abilities to engage with a diverse range of stakeholders.
- Familiarity with MS Office Suite (Word, Excel, PowerPoint) and experience managing multiple initiatives.
- Understanding of Microsoft SharePoint/Dynamics CRM architectures is preferred.
- Experience in supervising junior associates is a plus.
Why Choose AvePoint?
At AvePoint, we prioritize your professional growth, agility, and teamwork. Join us to bring fresh ideas, learn, and expand your career while contributing to innovative solutions that enhance digital workplaces! 🌐✨
Ready to make an impact? Explore our career blog for insights into our culture and team values!
🔒 Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Start your journey with AvePoint today! 🌟