Senior Salesforce Systems Administrator

Senior Salesforce Systems Administrator - Remote (US Only) 🌟

Join Brightwheel's mission to revolutionize early education as a Senior Salesforce Administrator! We are dedicated to providing high-quality early education for every child, supporting teachers, engaging parents, and enabling small businesses in a $175 billion industry.

Why Brightwheel?
We are a fully remote, passionate, and talented team focused on customer success. Our exceptional investor group includes Addition, Bessemer, and Mark Cuban Notable Capital.

What You’ll Do:

• Enhance Systems: Design and implement improvements for sales and post-sales teams to optimize workflows.
• Lead Administration: Act as a trusted expert in Salesforce and other integrated tools within Brightwheel’s tech stack.
• Project Management: Manage medium complexity projects end-to-end, ensuring timely delivery, stakeholder alignment, and thorough testing strategies.
• Identify Gaps: Proactively improve efficiency and scalability in current processes.
• Documentation: Create and maintain detailed technical documentation, assist with end-user training as needed.
• Collaborate: Work with internal stakeholders to understand business needs and deliver innovative solutions.

Qualifications:

• 4+ years of systems administration experience, including 2+ years with Salesforce in a hub-and-spoke architecture.
• 1+ year managing stakeholder expectations across multiple projects.
• Strong experience with tools like Salesforce, Gong, Hubspot, and Zendesk.
• Proficiency in Salesforce’s declarative capabilities such as custom formulas, validation rules, and creating flows.
• Skilled problem-solver and cross-functional collaborator.
• Salesforce Administrator Certification required.
• Startup experience is a plus.

Compensation & Benefits:

• Salary: $115,000 - $142,000 per year 💰
• Comprehensive benefits package including medical, dental, vision, generous parental leave, flexible PTO, and wellness stipends.
• 401(k) enrollment for your future planning.
• Equity opportunities to share in Brightwheel’s success!

Work-Life Flexibility:
As a fully remote company, enjoy the freedom to work where you thrive, without the hassle of commuting.

Join Brightwheel and be a part of creating a diverse and inclusive work environment where your contributions matter! Apply now! 💼✨