Sr. Practice Group Relations Director

Senior Director of Practice Group Relations
📍 Remote or Mississauga | 📈 Full-Time

Join PointClickCare, a premier North American healthcare technology platform, as we strive to revolutionize patient care through real-time insights and brilliant collaboration! 🌟 With a focus on fostering a meaningful work environment, our 2,200+ employees are dedicated to creating a frictionless healthcare experience. Recognized by Forbes and Waterstone Human Capital, we are at the forefront of cloud-based healthcare software solutions.

📌 About the Role:
The Senior Director of Practice Group Relations is crucial in bridging PointClickCare with physician practice groups within post-acute, senior care, and value-based care landscapes. You will leverage your experience to understand their unique challenges and operational goals, guiding product development into exceptional offerings. This role involves deep engagement with skilled nursing facilities (SNFs), assisted living facilities (ALFs), hospitals, payers, ACOs, and more!

Key Responsibilities:
🔍 Market & Customer Engagement:

• Act as the primary contact for practice groups, addressing their clinical, financial, and operational hurdles.
• Translate customer feedback into strategic insights for product teams.
• Lead discussions on navigating value-based care models.

🔗 Solution Alignment & Ecosystem Connectivity:

• Connect practice groups with the greater PointClickCare ecosystem.
• Align practice group needs with PointClickCare’s capabilities for growth.
• Advocate for practice groups in the product development process.

🌐 Industry Expertise & Thought Leadership:

• Stay updated on regulatory changes, compliance mandates, and value-based care trends.
• Represent PointClickCare at industry events, showcasing our thought leadership.

🤝 Cross-Functional Collaboration:

• Collaborate with Product, Sales, Customer Success, and Marketing on messaging and strategies.
• Enhance interoperability and streamline data flow to address practice group needs effectively.

Qualifications:

• 5+ years in healthcare technology, physician practice operations, or related fields.
• In-depth knowledge of Medicare Advantage, ACOs, compliance regulations, and HCC coding.
• Proficiency in engaging executive leaders and aligning technology with business needs.

✨ Bonus Skills:

• 10+ years in healthcare technology or practice operations.
• Expert in financial and clinical strategies for risk-bearing entities.
• Strong familiarity with EHR data workflows and interoperability standards.

💰 Compensation:

• Base salary range: $161,400 - $179,300, with bonus, equity, and benefits.

Benefits & Perks:
🌈 Benefits starting from Day 1!
💼 Retirement Plan Matching
🕒 Flexible Paid Time Off
🌟 Wellness Support
👶 Parental & Caregiver Leave
🧑‍⚕️ Continuous Development Support
💚 Employee Recognition & more!

At PointClickCare, we celebrate diversity and promote an inclusive workplace. We are an equal employment opportunity employer and welcome applications from all qualified individuals.

📩 Ready to make an impact? Apply for this role and transform healthcare together!