Kong

Staff Technical Writer

EU Remote, Poland

Staff Technical Writer 🌍✍️

Location: EU Remote

Join Kong, a pioneering force in API management for developers, as a Staff Technical Writer! Be part of our dynamic and motivated Docs team, delivering exceptional content that empowers our users to achieve their goals. At Kong, we manage the complete documentation stack, from foundational platforms to impactful initiatives that enhance content and usability. Dive deep with our product to ensure your documentation is precise, all while becoming a product expert!

What You’ll Do:

  • Utilize the Product: Our core principle is to test thoroughly before documentation delivery 📖✅.
  • User-Centric Focus: Create deployment/configuration guides, user manuals, API references, tutorials, and best practices based on real-world user feedback 🌟.
  • Collaboration is Key: Work alongside writers, engineers, product managers, and UX designers to craft clear and concise technical content. Engage with technical support and community feedback to refine your work 🤝.
  • Commit to Improvement: Foster both personal and documentation growth through internal processes, tooling, and embracing new skill sets 🚀.

What You’ll Bring:

  • A mindset of empathy, curiosity, and willingness to embrace new challenges 🔍.
  • 6+ years of experience in crafting clear and concise technical materials for developers and enterprise admins.
  • Proven experience working asynchronously with globally distributed teams 🌐.
  • Honesty and constructiveness; help elevate the team to new heights!

About Kong:
Kong is the cloud-native API platform backing the most widely recognized API gateway worldwide with over 300 million downloads! We’re trusted by Fortune 500 companies and startups alike, enabling secure and scalable API and service connectivity. Our mission? To build the nervous system of the cloud—connecting humanity safely and reliably via APIs! 🌐💪

At Kong, we champion equal employment opportunities and encourage all qualified candidates to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Ready to make an impact? Apply now! 🚀