Team Leader - Observability & Tooling

🌟 Team Leader - Observability & Tooling 🌟
📍 Melbourne, AU / Sydney, AU / Brisbane, AU / Canberra, AU
🖥 Technology – Reliability | 🕒 Permanent | 🔄 Hybrid

Join Xero and help supercharge businesses by automating routine tasks, surfacing actionable insights, and connecting them with the right data and apps! We are on the lookout for a Team Leader to spearhead our Observability and Tooling team. This is a unique opportunity to envision, design, and develop tools and automation that will drive the adoption of Site Reliability Engineering (SRE) and Observability best practices across our service portfolio.

About the Role:

As a technical leader, you will provide hands-on technical direction, mentorship, and guidance, empowering engineers to enhance their skills while shaping Xero’s SRE culture. You will define and execute the SRE tooling strategy and align it with our broader reliability objectives.

What You'll Do:

• Lead by Example: Provide hands-on mentorship and guide engineers in adopting best practices.
• Collaborate Cross-Functionally: Work closely with Product Managers, Team Leads, Principal Engineers, and other technical leaders to align efforts with company goals.
• Champion Customer Experience: Ensure our tools meet user needs, enabling proactive issue detection and resolution.
• Foster a Culture of Continuous Improvement: Identify opportunities to enhance reliability, scalability, and engineering practices.

What You'll Bring:

• Technical Leadership: Proven experience in managing and inspiring a team of engineers.
• Software Engineering Expertise: Strong foundation in software design, distributed systems, and scalable architectures.
• Strategic Planning & Execution: Skill in planning and executing projects with predictability and quality.
• Process & Tooling Implementation: Experience in developing tools and internal processes that identify and resolve blockers efficiently.
• Agility & Delivery: Ability to lead teams under tight deadlines while maintaining focus and adaptability.
• Cross-Functional Collaboration: Strong product mindset with an understanding of customer needs.

Why Xero?

Enjoy generous paid leave, dedicated wellbeing leave, health insurance, life insurance, 26 weeks of paid parental leave for primary caregivers, flexible working, career development opportunities, beautiful offices, and so much more! Join Xero and do the best work of your life!

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