VP, Client Success

Vice President, Client Success
🌍 Location: New York City, NY
🏢 Type: Full-Time / Hybrid

Are you ready to revolutionize the advertising industry? At Cognitiv, we are trailblazers redefining media buying with our Deep Learning Advertising Platform. Join us as we harness the power of cutting-edge deep learning technology to transform how brands connect with their customers. Our mission is clear: to bring intelligence to advertising and deliver unmatched precision, relevance, and impact at scale.

Why Choose Cognitiv?
At Cognitiv, we offer a vibrant workplace where fun, positivity, inclusivity, and innovation thrive. Experience a culture designed for collaboration, professional growth, and work-life balance.

Core Responsibilities:
🔹 Leadership & Strategy

• Lead, mentor, and develop the Client Success and Sales Planning teams.
• Establish and execute a strategic vision for Client Success aligned with company objectives.
• Drive collaboration across departments to enhance client outcomes and campaign victories.

🔹 Client Engagement & Industry Leadership

• Act as a key executive sponsor for high-profile clients, building senior-level relationships.
• Represent Cognitiv at industry conferences and thought leadership events.
• Stay ahead of AdTech trends, providing strategic insights.

🔹 Client Success & Retention

• Own client satisfaction and retention, ensuring long-term success and revenue growth.
• Develop best-in-class account management strategies and proactive performance reviews.
• Partner with clients to align our solutions with their evolving business objectives.

🔹 Pre-Sale & Sales Planning

• Oversee the Sales Planning team, driving strategic RFP responses to open new business opportunities.
• Collaborate with Sales leadership on winning pre-sale strategies.
• Enhance the pre-sale process through technology and streamlined workflows.

Requirements:

• 10+ years of experience in AdTech or Digital Media with a focus on Client Success and/or Sales Strategy.
• Proven track record managing high-performing teams.
• Strong understanding of the RFP process and media planning.
• Exceptional relationship-building abilities with C-level executives.
• Data-driven mindset with excellent communication and presentation skills.

Compensation & Benefits:
💰 Salary: $220,000-$280,000 Base Salary + Equity
🏥 Medical, Dental, and Vision coverage, including 100% employer-paid plans
👶 12 weeks paid parental leave
🏆 Unlimited PTO and Work-From-Anywhere August
🌟 Comprehensive onboarding program (Cognitiv University)
📱 Cell phone reimbursement & Daily Lunch On Us
💼 401(k) plan with employer match

At Cognitiv, we are an equal opportunity employer dedicated to a culture of diversity and inclusion. We celebrate unique perspectives and ensure every team member feels valued.

Ready to join us in transforming the advertising landscape?
👉 APPLY FOR THIS JOB
🚀 Cognitiv: Where AI Meets Innovation