FirstKey Homes

Resident Service Coordinator

Charlotte, North Carolina, United States

Resident Service Coordinator
🌟 Location: Charlotte, North Carolina, United States

Join FirstKey Homes as a Resident Service Coordinator! As the welcoming face of our community, you will play a crucial role in preparing properties for leasing and conducting resident onboarding activities. 🏑

Key Responsibilities:

  • Post "for lease" signs promptly after maintenance completion.
  • Capture stunning property photos and collaborate with marketing teams for effective advertising.
  • Lead move-in orientations for new residents, covering essential home features.
  • Set up self-entering lock boxes and ensure properties are clean and presentable.
  • Execute light maintenance tasks like changing light bulbs and air filters.
  • Use technology to document activities and manage information in real-time.
  • Conduct regular property tours, occupancy checks, and maintain a show-ready environment.
  • Support resident engagement initiatives and participate in special events.
  • Adhere to Fair Housing regulations and all pertinent laws.

Working Conditions:

  • Blend of indoor and outdoor work in various weather.
  • Ability to sit or stand for extended periods and navigate multiple flights of stairs.
  • Weekend, holiday work, and travel are part of the role.

Qualifications:

  • High School diploma or equivalent required.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Valid driver’s license and reliable transportation needed.
  • Familiarity with property management principles and local housing laws is essential.

Preferred Experience:

  • Experience with Yardi or similar property management software.
  • At least 1 year in successful property leasing or customer service roles.
  • Proficient in Spanish (reading and writing) is a plus!

Skills Required:

  • Exceptional customer service and marketing acumen.
  • Strong communication, negotiation, and time management skills.
  • Detail-oriented with a cooperative and adaptable attitude.

✨ Why Join Us?
Be part of a team that values diversity and community engagement! FirstKey Homes is an equal opportunity employer committed to providing a welcoming environment for all.

πŸ“… Apply Now to Start Your Journey with FirstKey Homes!
πŸ”— [Submit your application here]

Let's shape the future of our communities together! 🏠✨