Sales Support Analyst
Phoenix, Arizona, USA
Compensation: $ 50000 - $ 85000
Sales Support Analyst 🏢 - Remote Opportunity!
📍 Location: Phoenix, Arizona
🔍 Department: Sales Support / Full-Time / Remote
Veeva Systems is at the forefront of the industry cloud, revolutionizing the life sciences sector and speeding up the journey of bringing therapies to patients. As a rapidly growing Software as a Service (SaaS) leader, we have exceeded $2B in revenue and continue to expand our impact.
🌟 Why Veeva?
At Veeva, our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. We proudly became a public benefit corporation (PBC) in 2021, committing to balancing the interests of our customers, employees, society, and investors.
🎯 The Role:
We are seeking a motivated Sales Support Analyst to partner with our North America Sales team and directly engage with customers on their Veeva software subscription orders. If you're goal-oriented and have a passion for sales support and customer service, we want to hear from you!
📝 What You'll Do:
- Build trusted relationships with Veeva Sales, Finance, and Operations teams, and customers.
- Create and process subscription and renewal opportunities efficiently.
- Address customer inquiries regarding the order process and provisioning status.
- Gather necessary documentation to finalize opportunities.
- Utilize Salesforce for creating opportunities, running reports, and building quotes.
- Contribute to special projects as needed.
- Uphold urgency, integrity, and a customer-centric focus.
🧩 Requirements:
- University degree (BA, BSc, BBA) or equivalent work experience.
- 3+ years in a sales support or customer support role.
- Strong written and verbal communication skills in English.
- Intermediate Excel proficiency.
- Experience with Salesforce.com or similar CRM systems.
- Excellent organizational skills and attention to detail.
- A self-motivated individual capable of working independently.
✨ Nice to Have:
- Problem-solving skills and a proactive attitude.
- SaaS experience is a plus.
- Familiarity with MS Office (PowerPoint, Word) and Google Suite (Docs, Sheets, Slides).
🎁 Perks & Benefits:
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and paid holidays.
- Retirement programs.
- 1% charitable giving program.
💰 Compensation:
- Base pay: $50,000 - $85,000.
Salary may vary based on experience and location. Additional compensation may also apply, such as bonuses or stock options.
🏢 Join Us!
Veeva Systems is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants irrespective of race, gender, disability, or any other protected characteristics. If you need accommodations during the application process, please contact us at talent_accommodations@veeva.com.
👉 Ready to Transform the Life Sciences Industry?
APPLY FOR THIS JOB