Cyara

Data Analyst

Hyderabad, India

Data Analyst – Join Our Team at Cyara! 🔍📊

Are you passionate about transforming data into impactful insights? Cyara, the world’s leading Automated CX Assurance Platform provider, is seeking a detail-oriented Data Analyst to join our vibrant team in Hyderabad! 🌍

About Us:
At Cyara, we empower renowned brands like Airbnb and NAB to enhance customer experiences through automated testing and monitoring. Our mission? Customer Smiles - Delivered at Scale! 😄

Key Responsibilities:

  • Data Extraction & Analysis: Dive deep into customer usage and engagement data to deliver actionable insights for our Sales and Value Engineering teams.
  • Dashboards & Reports: Develop engaging dashboards and reports to track customer value trends and key performance indicators (KPIs).
  • Team Collaboration: Partner with sales, customer success, and engineering teams to identify patterns that drive customer adoption and revenue growth.
  • Predictive Modeling: Support data-driven forecasting to optimize our customer engagement strategies.
  • Present Findings: Communicate insights clearly to non-technical stakeholders, making complex data accessible.

Experience & Qualifications:

  • 4+ years of experience in data analysis, business intelligence, or related fields.
  • SaaS experience with a strong grasp of subscription-based business models.
  • Proficient in SQL for data extraction and analysis.
  • Familiar with data visualization tools such as Tableau, Power BI, or Looker.
  • Knowledge of CRM systems (Salesforce preferred) and customer analytics is a plus.
  • Strong communication skills with the ability to narrate data stories to non-technical audiences.

Why Cyara?
Join a diverse and inclusive workplace that values innovation and excellence! Enjoy a flexible work environment, competitive compensation, and an ever-growing community of fun-loving forward thinkers. 🌟

At Cyara, we are dedicated to equality and inclusion. We welcome applicants from all backgrounds! 🤝

Interested? Ready to make a difference? Apply now to be part of our journey towards delivering extraordinary customer experiences! 🚀

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Cyara – Where Innovation Meets Excellence!