HashiCorp

Resident Solutions Engineer

Remote, Japan

Resident Solutions Engineer (Full Remote) - HashiCorp 🌍

Join our dynamic Solutions Engineering team at HashiCorp, where you will become a key technical resource and advocate for our customers! 🛠️ Your expertise will empower clients to overcome challenges and achieve their business needs through our innovative multi-cloud infrastructure solutions.

What You'll Do:

  • Serve as Trusted Advisor: Build relationships with customers, understanding their unique challenges and guiding them throughout their journey with HashiCorp.
  • Exhibit Strong Communication Skills: Conduct impactful presentations, demos, and technical workshops that influence strategic decisions. 🗣️
  • Understand the Customer’s Journey: Align technical and business solutions to drive customer adoption and growth. 📈
  • Prove Business Value: Demonstrate how HashiCorp products solve customer problems and meet desired outcomes.
  • Drive Customer Success: Engage in key customer activities, ensuring satisfaction and success with our solutions.
  • Promote Expansion and Adoption: Encourage usage of existing product lines and multi-product solutions among clients. 🚀
  • Collaborate with Cross-Functional Teams: Work alongside Solutions Architecture, Customer Success, Professional Services to drive results. 🤝
  • Provide Authoritative Guidance: Share your expertise in DevOps, infrastructure architecture, cloud, and IT operations.
  • Maintain Technology Expertise: Keep up-to-date with the HashiCorp product suite and competitive landscape.

What You'll Need:

  • Experience: 4+ years in a Technical Pre-Sales or Sales Engineering role, with a strong background in enterprise software solutions.
  • Technical Expertise: Knowledge in DevOps, IT operations, security, cloud technologies, microservices, and infrastructure.
  • Customer Engagement: Proven success implementing software solutions in large enterprises.
  • Communication Skills: Excellent verbal and written skills for diverse audiences.
  • Problem-Solving Skills: Ability to analyze technical challenges and devise solutions.
  • Collaboration: Experience working in a dynamic team focused on exceptional customer service.
  • Fluent Japanese: Must possess strong Japanese language skills; business proficiency in English is preferred.
  • Travel: Willingness to travel for customer engagement, including domestic and occasional international trips.

What's Nice to Have:

  • Knowledge of HashiCorp Tools: Familiarity with HashiCorp's suite of tools.
  • Technical Certifications: AWS, Azure, Google Cloud, or DevOps certifications are a plus.
  • Education: Bachelor's degree in a related field or equivalent experience.

Join Us!

Become a part of a dedicated team that supports the world’s leading companies as they transition to cloud infrastructure. HashiCorp is committed to fostering a diverse and inclusive workplace. 🌈

🌟 Apply now and help us empower innovation at HashiCorp! 🌟