Resident Solutions Engineer

Resident Solutions Engineer (Full Remote) - HashiCorp 🌍

Join our dynamic Solutions Engineering team at HashiCorp, where you will become a key technical resource and advocate for our customers! 🛠️ Your expertise will empower clients to overcome challenges and achieve their business needs through our innovative multi-cloud infrastructure solutions.

What You'll Do:

• Serve as Trusted Advisor: Build relationships with customers, understanding their unique challenges and guiding them throughout their journey with HashiCorp.
• Exhibit Strong Communication Skills: Conduct impactful presentations, demos, and technical workshops that influence strategic decisions. 🗣️
• Understand the Customer’s Journey: Align technical and business solutions to drive customer adoption and growth. 📈
• Prove Business Value: Demonstrate how HashiCorp products solve customer problems and meet desired outcomes.
• Drive Customer Success: Engage in key customer activities, ensuring satisfaction and success with our solutions.
• Promote Expansion and Adoption: Encourage usage of existing product lines and multi-product solutions among clients. 🚀
• Collaborate with Cross-Functional Teams: Work alongside Solutions Architecture, Customer Success, Professional Services to drive results. 🤝
• Provide Authoritative Guidance: Share your expertise in DevOps, infrastructure architecture, cloud, and IT operations.
• Maintain Technology Expertise: Keep up-to-date with the HashiCorp product suite and competitive landscape.

What You'll Need:

• Experience: 4+ years in a Technical Pre-Sales or Sales Engineering role, with a strong background in enterprise software solutions.
• Technical Expertise: Knowledge in DevOps, IT operations, security, cloud technologies, microservices, and infrastructure.
• Customer Engagement: Proven success implementing software solutions in large enterprises.
• Communication Skills: Excellent verbal and written skills for diverse audiences.
• Problem-Solving Skills: Ability to analyze technical challenges and devise solutions.
• Collaboration: Experience working in a dynamic team focused on exceptional customer service.
• Fluent Japanese: Must possess strong Japanese language skills; business proficiency in English is preferred.
• Travel: Willingness to travel for customer engagement, including domestic and occasional international trips.

What's Nice to Have:

• Knowledge of HashiCorp Tools: Familiarity with HashiCorp's suite of tools.
• Technical Certifications: AWS, Azure, Google Cloud, or DevOps certifications are a plus.
• Education: Bachelor's degree in a related field or equivalent experience.

Join Us!

Become a part of a dedicated team that supports the world’s leading companies as they transition to cloud infrastructure. HashiCorp is committed to fostering a diverse and inclusive workplace. 🌈

🌟 Apply now and help us empower innovation at HashiCorp! 🌟