Veeva Systems
Sales Support Analyst
San Francisco, California, United States
Compensation: USD 50000 - USD 85000
Sales Support Analyst - Remote (San Francisco, CA) 🌍
Join Veeva Systems, a trailblazer in the industry cloud space, as a Sales Support Analyst! We empower life sciences companies to accelerate their therapies to patients. As one of the fastest-growing SaaS companies, our values of Doing the Right Thing, Customer Success, Employee Success, and Speed drive our mission.
What You’ll Do:
- Foster trusted relationships with Veeva Sales, Finance, and Operations teams, and engage directly with customers.
- Efficiently create and process subscription and renewal opportunities, ensuring accuracy and timeliness.
- Address customer inquiries regarding the order process and provisioning status.
- Collect and manage necessary documentation to finalize opportunities.
- Navigate Salesforce daily for creating opportunities, generating reports, and building quotes.
- Collaborate on special projects when needed.
- Uphold a sense of urgency, integrity, and customer focus in all activities.
Requirements:
- Bachelor’s degree (BA, BSc, BBA) or equivalent work experience.
- Minimum of 3 years in a sales support or customer support role.
- Excellent written and oral communication skills in English.
- Intermediate proficiency in Excel and experience with Salesforce or other CRM systems.
- Strong organizational and time management abilities with keen attention to detail.
- Highly self-motivated and capable of independent work.
Nice to Have:
- Problem-solving mindset; ability to research and find answers independently.
- Background in SaaS industry.
- Proficiency in MS Office (PowerPoint, Word) and Google Suite (Docs, Sheets, Slides).
Perks & Benefits:
- Comprehensive medical, dental, vision, and life insurance.
- Flexible PTO and company-paid holidays.
- Retirement plans and a 1% charitable giving initiative.
Compensation:
- Base pay: $50,000 - $85,000, with potential for bonuses based on experience and location.
Become part of a mission-driven company where you can truly make an impact. We support flexible working arrangements, allowing you to thrive in your preferred environment.
Apply Now! ✨