Veeva Systems

Sales Support Analyst

San Francisco, California, United States

Compensation: USD 50000 - USD 85000

Sales Support Analyst - Remote (San Francisco, CA) 🌍

Join Veeva Systems, a trailblazer in the industry cloud space, as a Sales Support Analyst! We empower life sciences companies to accelerate their therapies to patients. As one of the fastest-growing SaaS companies, our values of Doing the Right Thing, Customer Success, Employee Success, and Speed drive our mission.

What You’ll Do:

  • Foster trusted relationships with Veeva Sales, Finance, and Operations teams, and engage directly with customers.
  • Efficiently create and process subscription and renewal opportunities, ensuring accuracy and timeliness.
  • Address customer inquiries regarding the order process and provisioning status.
  • Collect and manage necessary documentation to finalize opportunities.
  • Navigate Salesforce daily for creating opportunities, generating reports, and building quotes.
  • Collaborate on special projects when needed.
  • Uphold a sense of urgency, integrity, and customer focus in all activities.

Requirements:

  • Bachelor’s degree (BA, BSc, BBA) or equivalent work experience.
  • Minimum of 3 years in a sales support or customer support role.
  • Excellent written and oral communication skills in English.
  • Intermediate proficiency in Excel and experience with Salesforce or other CRM systems.
  • Strong organizational and time management abilities with keen attention to detail.
  • Highly self-motivated and capable of independent work.

Nice to Have:

  • Problem-solving mindset; ability to research and find answers independently.
  • Background in SaaS industry.
  • Proficiency in MS Office (PowerPoint, Word) and Google Suite (Docs, Sheets, Slides).

Perks & Benefits:

  • Comprehensive medical, dental, vision, and life insurance.
  • Flexible PTO and company-paid holidays.
  • Retirement plans and a 1% charitable giving initiative.

Compensation:

  • Base pay: $50,000 - $85,000, with potential for bonuses based on experience and location.

Become part of a mission-driven company where you can truly make an impact. We support flexible working arrangements, allowing you to thrive in your preferred environment.

Apply Now! ✨