Sales Support Analyst

Sales Support Analyst - Remote (San Francisco, CA) 🌍

Join Veeva Systems, a trailblazer in the industry cloud space, as a Sales Support Analyst! We empower life sciences companies to accelerate their therapies to patients. As one of the fastest-growing SaaS companies, our values of Doing the Right Thing, Customer Success, Employee Success, and Speed drive our mission.

What You’ll Do:

• Foster trusted relationships with Veeva Sales, Finance, and Operations teams, and engage directly with customers.
• Efficiently create and process subscription and renewal opportunities, ensuring accuracy and timeliness.
• Address customer inquiries regarding the order process and provisioning status.
• Collect and manage necessary documentation to finalize opportunities.
• Navigate Salesforce daily for creating opportunities, generating reports, and building quotes.
• Collaborate on special projects when needed.
• Uphold a sense of urgency, integrity, and customer focus in all activities.

Requirements:

• Bachelor’s degree (BA, BSc, BBA) or equivalent work experience.
• Minimum of 3 years in a sales support or customer support role.
• Excellent written and oral communication skills in English.
• Intermediate proficiency in Excel and experience with Salesforce or other CRM systems.
• Strong organizational and time management abilities with keen attention to detail.
• Highly self-motivated and capable of independent work.

Nice to Have:

• Problem-solving mindset; ability to research and find answers independently.
• Background in SaaS industry.
• Proficiency in MS Office (PowerPoint, Word) and Google Suite (Docs, Sheets, Slides).

Perks & Benefits:

• Comprehensive medical, dental, vision, and life insurance.
• Flexible PTO and company-paid holidays.
• Retirement plans and a 1% charitable giving initiative.

Compensation:

• Base pay: $50,000 - $85,000, with potential for bonuses based on experience and location.

Become part of a mission-driven company where you can truly make an impact. We support flexible working arrangements, allowing you to thrive in your preferred environment.

Apply Now! ✨